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What this Privacy Policy Covers
This Privacy Policy covers Delta Dental's treatment of personally identifiable information collected when you are on the Delta Dental Web site and when you use our Web services. In addition, this policy also covers our treatment of any personally identifiable information shared with Delta Dental's business partners. This policy does not apply to the practices of companies that Delta Dental does not own or control, nor to people that Delta Dental does not employ or manage.
Information Collection and Use
Delta Dental collects personally identifiable information when you set up a user account and when you visit certain Delta Dental Web pages. When you register online, we ask for your name and birth date. Once you register with us and login to our services, you are not anonymous to us. By submitting your registration information you indicate that you have read, understand, and agree to the Privacy Policy. Your submission of this form will constitute your consent to the collection and use of this information and to the transmission of inquiry information. Delta Dental also automatically receives and records information on our server logs from your browser including, your IP address, cookie information, and the pages you have requested.
Information Sharing and Disclosure
Delta Dental will not sell or rent your personally identifiable information to anyone. We will send personally identifiable information about you to other companies or people under the following conditions:
- We have your consent to share the information.
- We need to share your information to provide the product or service you have requested.
- We need to send the information to companies who work on our behalf to provide you with a product or service.
Delta Dental's Web site uses cookies to collect and store personal choices that you request; this functionality allows you to see unique information that you've requested. While your browser may allow you to reject cookies, our Web site requires that you accept all cookies in order for the Web site features and security mechanisms to function fully. A cookie is an element of data that a Web site can send to your browser, that may then store it on your system. A cookie does not retrieve any data from your hard drive, carry computer viruses, or capture your e-mail address. Two types of cookies are used: persistent cookies and temporary cookies. Our site uses temporary session cookies to assist us in securing your activities and to enhance the performance of our Web site. The cookie stores a temporary session ID that allows the site to recognize that a page request has come from someone who has already logged on. Once you leave Delta Dental's Web site, the temporary cookie we place on your computer expires, and is deleted from your computer. Persistent cookies help a site remember you as a previous visitor and can enhance your use of a Web site by saving your passwords and preferences (such as the Privacy Notice) while you are on the site. Persistent cookies are stored on your computer for future use.
Links to External Sites
At times, we may alert you to information and services offered by others by providing links to their sites on the Delta Dental Web site. These links are only meant to supplement the information or products that we currently offer. Although we will only link to reputable sites, we cannot be responsible for privacy issues or concerns on linked sites. Please refer to that linked site's privacy policy for specifics regarding how they use your information. We will not share any information about you with any of these sites.
Security
Your personal information is password-protected for your privacy and security. In certain areas we use 128-bit Secure Sockets Layer (SSL) encryption-the highest industry standard for online security-to protect data transmissions. VeriSign, Inc. has secured every secure page on our Web sites with a digital certificate; this is shown via the "site certificate" that is resident on all login pages. To view this certificate, click on the VeriSign Secure Site symbol in these sections.
Changes to this Privacy Policy
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.
Questions or Suggestions
Any questions or concerns regarding the Web site can be sent via email to the Webmaster at Delta Dental of North Carolina at Webmaster@deltadentalnc.org. Please direct all Customer Service inquiries (Claims, Benefits, or Eligibility) to the appropriate numbers listed on the Contact Us page.
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