Delta Dental Of North Carolina

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Delta Dental of North Carolina’s mission is to help ensure everyone statewide has access to a range of quality, affordable dental benefit plans. The company is an independently operated affiliate of the number one dental carrier in the country, Delta Dental Plans Association (DDPA), which serves more than 54 million Americans representing more than 93,000 groups.

For more than 40 years, Delta Dental has been an expert in only dental benefits. Our goal is to offer top-quality, cost-effective oral healthcare solutions that meet the needs of our customers and subscribers.

Products and Services
Delta Dental offers a range of fully insured plans and self-funded dental benefit administration to meet your needs. For large groups, plan design flexibility and long-term guarantees are available. Account Managers oversee large groups and provide regular reporting to employers. Performance and implementation guarantees are available for certain large groups. Small groups have a 24-month rate option.

Delta Dental Premier® is the largest dental network in the country with more than 134,000 participating dentists. We offer flexibility for non-network reimbursement.

Clients
Clients of Delta Dental range from small businesses to large multinational employers.

Performance
Our competitive edge stems from our extraordinary customer service and our numerous operating efficiencies and our data analysis systems.

Service Quality
Providing top quality customer service to our members, group customers and dentists is our priority. Every day, we field numerous calls—chiefly about benefits and participating dentists. Customer Service calls are monitored, and each representative is graded for quality assurance.

Technology
Delta Dental has developed an advanced processing system for the unique needs of dental benefits administration. The company's mainframe and client-server computing platform uses proprietary database management software to process thousands of claims checking each one against applicable contracts, eligibility files and fee schedules.